Avaya Partner ACS™
Avaya has sold over 1-million Partner ACS phone systems worldwide, making it the most sold phone system ever introduced in the United States.
It is a feature rich system that allow a capacity of 15-lines and 40-phones at its maximum. This platform offers multiple levels of messaging and other feature functions such as remote access into the system and system restore capabilities.
Reliability, simplicity, a large selection of advanced telephony features, and converged communications through fractional T1 make the PARTNER® Advanced Communications System ideal for small growing businesses. This system is designed to help meet the complex business needs facing small enterprises today-with room for growth to meet future needs.
- Many included applications to simplify call answering including built-in Caller ID support and standard connections for answering machines, cordless sets, credit card readers and fax machines.
- Improved Customer Service: through enabling businesses to respond quickly and with quality to customers 24 x 7 x 365.
- Mobile employees can stay connected to the business with 3910 Wireless Telephones for employees who are away from their desks and Cell Phone Connect for employees who need to be reached while off premises.
- Standard Fax Management notifies users when the fax machine is busy, in use or in trouble so that it can be immediately repaired.
PARTNER ACS systems support a wide variety of features including Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.
Cell Phone Connect via the T1 module enables customers to answer calls even if they are out of the office by simultaneously allowing calls to ring at their desk phone and to their cell phone. Enhanced accessibility is also achieved through the Remote Call Forwarding feature, which enables a call to be immediately directed to any external number.